Customized* Interview Form
A major difference between financial planners and investment advisors is how they onboard clients into a dedicated financial planning relationship.
Once it has been determined that a financial planner will engage the client in planning relationship, the initial interview will become a driving influence in identifying the scope of the relationship. Although it may be convenient to provide the client with an intake form, either on a clipboard in the office or via a web portal, this approach doesn't support the personal relationship development phase which is crucial to a collaborative client/planner relationship.
APEG promotes that a planner should conduct a thorough initial planning interview through an interactive approach. By gathering information in an organized way, pausing to observe non-verbal cues and following up with additional questions, the planner will demonstrate their high degree of professionalism.
In addition to providing an interview document to support the gathering of the right information, APEG provides over 5 hours of instructional videos to help a planner identify possible planning opportunities that can be communicated throughout the interview through the use of an Island of Education.
As the client shares relevant information, the planner will be prepared to pause and share a nugget of wisdom through an Island of Education demonstrating the importance of the information being shared.
By asking the right questions in a thorough manner coupled with demonstration of professional competence through an island of education, the planner can showcase their competitive advantage.
This Interview packet follows the same order of planning as identified in the First Meeting Brochure and has descriptions before each section to help explain why the information is being gathered and how it is relevant to the Comprehensive Planning process.